Customs officers plan to walk off the job just one day before the Olympics. Moreover, they won't work any overtime throughout the games.
I suppose it is yet another example of the moral degeneration of Britain. It really has become an island of vipers. Bankers can run up huge losses on failed bet, and then present the bill to the taxpayers. Market interest rates are manipulated, and the regulators and BoE claim they knew nothing. Journalists tap phones of crime victims and Policemen take cash for inquiries. MPS fiddle their expenses. Celebs avoid taxes while lecturing the rest of us on paying more.Security firms are paid huge management fees for incompetence. So why can't a customs officer squeeze a few bob into his pocket by making life difficult for a traveler?
The answer should be "because it is wrong". But if we do not require a minimum standard of decency from a banker, a journalist, a politician, or a policeman, then why should we expect it from customs officers.
In the end, we get the country we deserve.